Nabina Store

Terms and Conditions

INTRODUCTION

Our store is offering different products from Nabina Ceramic Company (CR 49133) along with ROCA products. Nabina Ceramic has two branches in the Airport st. (Tel 4429999) and in Shamal Road ( Tel 44979000). Our store has variety of products including our iconic, most sell and on sell items that fulfill all diversified customers taste.
We search for the best goods and import them from their origins for our customers to receive exact needs with highest quality.
The website allows you to purchase online either through online payment or upon delivery. Besides, enquiring any desired product where a specialist will help you to choose what is suitable for you.

YOUR ACCOUNT:


You may be required to register in our store in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the username you request. Your username and password are for your personal use only and it is your responsible for maintaining the confidentiality of your account and password. Also, you should accept the responsibility for all activities that occur under your account or password. Nabina Store reserves the right to terminate your account or refuse to give service.
All Accounts must be registered with a valid personal email address that is access frequently. Any Accounts which have been registered with someone else’s email address or with temporary email addresses may be closed without notice. We may require users to re- validate their Accounts if we believe they have been using an invalid email address.
We will be sending administrative and promotional emails. We may also send information regarding your Account activity and purchases besides, our Site and Services or other promotional offers.
If our site has been used you in contravention of the Agreement, we may suspend your use of the Services and/or Site. We may also refuse to restore the account until you ensure there will be no further breach of the provisions of the Agreement, or indeed we may refuse to restore the Services or Sites at all.

PRICES


We don’t offer the online purchase for all our product, for some items only enquiry is available. All fees and prices in Nabina Store are in Qatar Riyals (QR). Our prices are subject to modification at any time. Prices may also vary due to a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.

We reserve the right to charge you convenience Fee while you enjoy our platform. Customer can pay through card on the site or through  Card/Cash on Delivery.

ORDERS


Placing an order can be done from the website or through enquiry depending on the product nature. Once you place your order make sure that the data entered is correct and it belongs to you. We suggest the Customer to proof-read his/her form several times before validating an order. We are not responsible for sending e-mails to the wrong e-mail address or sending items to the wrong delivery address if the form is incorrectly filled-out.

Order can be cancelled only within24  hours from placement.

DELIVERY


We acknowledge that delivery of the Products within 3 to 5 days delivery according to the order slip you entered upon confirming the delivery. All delivery timeframes given are estimates only and delays can occur. If the delivery of your Product is delayed, we will inform you accordingly.
If there is any delivery fees it will be clearly mentioned while check-out the order.

RETURN & EXCHANGE


Client is requested to verify the goods upon its receipt and before any initialization or installation of such goods.
The client has the right to return or replace the goods within 21 days from the date of the purchase invoice. The client shall preserve the Goods in a state that allows its reselling upon returning or replacement.
Replacement of goods would be effected by presenting similar goods in terms of quality and quantity. The client hereby agrees to send an email to : sales@nabinastore.com within no later than 21 days from date of the invoice, with describing the defect in such request, including any hidden defect (if any) which may have altered the value of the goods or make it not susceptible of usage in its purpose.
In addition to the above, the client agrees to present with the request for refund or replacement the goods unused and in good condition and with the original wrapping along with the original of purchase invoice. The company shall not be held liable for any delay in presenting the request pursuant to Terms and conditions.

DAMAGE & DEFECTS

The company shall not be responsible for defects or damages or incompleteness in the goods which are caused by the client’s negligence or not following the due care in installing or suing the goods, with due respect to nature or purpose of the goods, or without following the instructions of usage inscribed on wrapping of the goods.
Without prejudice to the foregoing, the company shall be responsible for manufacturing defects and other defects which appear in case where the goods do not comply with the specifications on which basis the purchase supply was affected or the purpose for which the supply was contracted.
The client has the right to choose between repairing the damaged goods and replacing the goods with due respect to terms and conditions, the nature and type of goods and the duration of utilization of the goods prior to discovering the defect as well as the period required for reparation.


WARRANTY POLICY

Warranty of each product is dependent on the manufacturer warranty.

LIMITATION OF LIABILITY


In no event we will be liable to you for any incidental, consequential, or indirect damages – including, but not limited to, damages for deletion and corruption . Arising out of our in connection with the services , or these terms, however arising including negligence, even if we or our agents or representatives know or have been advised of the possibility of such damages.

SECURITY


We will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide.

Technology


We assume no responsibility for any functionality that depends on your browser or other third party software to operate. We do not guarantee that the Sites services will support all browsers or mobiles or operating systems.

Law Enforcement 


We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone in breach of the Agreement.

QUESTIONS AND COMPLAINTS


If you have any questions or complaints, please contact us using the “Contact Us” page on the Platform. Contact us on our land phone +9744429 9999 or send an email to our email sales@nabinastore.com.

 

Updated : 1/19/2021

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